Policies

Your privacy

Your privacy is very important to us. We will never sell or rent any of the information you provide us with. It is only needed so that we may better serve your needs. To ensure your privacy we have provided a Secured Socket Layer (SSL) to encrypt your transactions. What this encryption device means to you is that any information you share with us, such as your name and credit card data, will remain secure and protected as it travels across the Internet to our order processing department.

If there is a problem with your purchase please e-mail us at customerservice@thatcertaingift.com. We will do whatever it takes to make your shopping experience with That Certain Gift a positive one.

Substitution Policy

Occasionally substitutions may be necessary to ensure timely delivery of your gift choice. We will make every effort to substitute with an item as similar as possible to your requested gift choice. Substitutions will be made only with items of equal or greater value.